MyBrokerIQ Privacy Policy

Overview

MyBrokerIQ (“we,” “us,” “our”) provides real-estate intelligence tools including PocketBroker, DocumentIQ, and HandbookIQ. This Privacy Policy explains what we collect, how we use it, and the choices you have. By using our services, you agree to this policy.

Information We Collect

• Account & Contact. Email address and basic profile info.
• Content You Provide. Questions, prompts, documents and text you upload to use our tools.
• Usage & Device. Log data (IP address, browser, device), and product interaction events.
• Cookies. To maintain sessions, prevent abuse, and remember preferences.
• Support. Messages you send to our support email.

How We Use Information

• Provide, operate, and improve MyBrokerIQ features.
• Authenticate users and maintain security.
• Personalize experiences (e.g., default state/jurisdiction).
• Analyze usage to improve performance and reliability.
• Comply with law and enforce our Terms.

AI Processing & Your Content

We use third-party AI model providers and infrastructure to process your prompts, documents, and related data in order to generate responses and analyses. When available, we configure vendors to disable training on your data. Do not submit confidential or sensitive personal information unless required for your use case.

How We Share Information

• Processors. Cloud hosting, authentication, email delivery, analytics, and AI model providers that help us run the service.
• Legal. To comply with applicable law, enforce our agreements, or protect rights and safety.
• Business Changes. In a merger, acquisition, or similar event, your information may be transferred as part of that transaction.

We do not sell your personal information.

Retention

We retain account data while your account is active and for a reasonable time thereafter, or as required by law. You may request deletion of your account as described below.

Security

We use administrative, technical, and organizational safeguards appropriate to our service. No method of transmission or storage is 100% secure; please use discretion when sharing information.

Your Choices & Rights

• Access or update your account information.
• Request export or deletion of your personal data by contacting us.
• Opt-out of marketing emails via unsubscribe links.

Depending on your state or country, you may have additional rights. Contact us to exercise them.

Children

MyBrokerIQ is not intended for children under 16, and we do not knowingly collect personal information from them.

Changes

We may update this policy from time to time. We will change the “Last updated” date above and, if changes are material, we may provide additional notice.

Contact

Questions? Email cysurety@gmail.com.