Frequently Asked Questions

How do I sign up for MyBrokerIQ?

Signing up is easy! Visit mybrokeriq.ai and enter your email address. We'll send you a magic link to your email - just click it to instantly access your account. No password needed!

You'll automatically get a 3-day free trial to test the platform. No credit card required for the trial.

After your trial, you can choose to subscribe for full access.

What's included in my subscription?

Your MyBrokerIQ subscription includes:

• Unlimited questions - Ask as many real estate questions as you need
• State-specific answers - Currently covering Arizona and Tennessee with comprehensive statute and rule databases
• Accurate citations - Every answer includes proper legal citations (A.R.S., T.C.A., etc.)
• 24/7 access - Available anytime, anywhere via web browser
• Regular updates - We continuously update our knowledge base with new laws and regulations

How much does MyBrokerIQ cost?

$29/month - Full access for individual agents with unlimited questions and state-specific answers

We offer a 3-day free trial so you can experience the value before committing.

How do I ask a question?

Simply type your real estate question into the chat interface, just like you would ask a colleague. MyBrokerIQ understands natural language, so you don't need to use legal jargon or specific formats.

Examples:

• "Do I have to disclose if a property in Arizona was a meth lab?"
• "What are the SPDS requirements in Arizona?"
• "How long does a landlord have to return a security deposit in Tennessee?"

What states do you currently cover?

MyBrokerIQ currently provides comprehensive coverage for:

• Arizona - Over 3,800 statute chunks covering Title 32 (Real Estate Commissioner), Title 12 (Courts and Civil Proceedings), Title 33 (Property), and A.A.C. Title 4 (Administrative Rules)
• Tennessee - Complete real estate statute coverage with proper T.C.A. citations

We're actively expanding to additional states. Contact us if you'd like to see your state added!

How is MyBrokerIQ different from ChatGPT?

Great question! While ChatGPT is a general-purpose AI, MyBrokerIQ is specifically built for real estate agents with:

1. State-Specific Knowledge Base

• MyBrokerIQ has comprehensive Arizona and Tennessee statutes embedded in its system
• ChatGPT often provides generic answers or asks if you want it to look up state law

2. Accurate Legal Citations

• MyBrokerIQ cites specific statutes (A.R.S. § 12-1000, T.C.A. § 68-212-502, etc.)
• ChatGPT may provide incorrect or incomplete citations

3. Real Estate Focus

• MyBrokerIQ is trained specifically on real estate law, disclosure requirements, HOA rules, landlord-tenant law, etc.
• ChatGPT has general knowledge but lacks depth in state-specific real estate law

Example: When asked about Arizona meth lab disclosure, ChatGPT says "Would you like me to look up Arizona law?" - MyBrokerIQ already knows A.R.S. § 12-1000 and provides the 5-day disclosure timeline, criminal penalties, and buyer's right to cancel.

Can I trust the answers MyBrokerIQ provides?

MyBrokerIQ provides answers based on actual Arizona and Tennessee statutes, rules, and regulations embedded in our knowledge base. Every answer includes proper legal citations so you can verify the information.

However: MyBrokerIQ is a research tool, not a substitute for legal advice. Always consult with a qualified attorney for complex legal matters or when you need legal representation.

What if MyBrokerIQ doesn't know the answer?

If MyBrokerIQ doesn't have information about a specific topic, it will tell you honestly rather than making up an answer. This might happen if:

• The question is about a state we don't yet cover
• The topic is outside our current knowledge base
• The question requires legal interpretation beyond statute text

In these cases, we recommend consulting with a real estate attorney or your state's real estate commission.

I'm having trouble logging in. What should I do?

If you're having login issues:

• Check your email - Make sure you're using the correct email address
• Check your spam folder - Sometimes magic link emails end up in spam
• Request a new magic link - The link expires after a short time, so request a fresh one
• Try a different browser - Chrome, Firefox, Safari, or Edge
• Make sure you're clicking the link from the same device - Some email clients preview links which can invalidate them

If you're still having trouble, contact us at support@mybrokeriq.ai and we'll help you get access.

The website isn't loading or is running slowly. What's wrong?

If you're experiencing technical issues:

• Check your internet connection - Make sure you have a stable connection
• Refresh the page - Sometimes a simple refresh fixes the issue
• Clear your browser cache and cookies
• Try a different browser or device

If the problem persists, it may be a temporary server issue. Contact us at support@mybrokeriq.ai and we'll investigate immediately.

Can I use MyBrokerIQ on my phone or tablet?

Yes! MyBrokerIQ works on any device with a web browser - desktop, laptop, tablet, or smartphone. The interface is responsive and adapts to your screen size.

How do I cancel my subscription?

You can cancel your subscription at any time through your account settings. You'll retain access until the end of your current billing period. No refunds for partial months.

Do you offer refunds?

We offer a 3-day free trial so you can test MyBrokerIQ risk-free before subscribing. Once you subscribe, we do not offer refunds for partial months, but you can cancel at any time to avoid future charges.

Will my subscription auto-renew?

Yes, your subscription will automatically renew at the end of each billing period (monthly) unless you cancel. You'll receive an email reminder before each renewal.

Is my information secure?

Yes! We take security seriously:

• All data is encrypted in transit and at rest
• We use industry-standard security practices
• Payment processing is handled securely through Stripe
• We never sell or share your personal information

What do you do with my questions?

Your questions are used solely to provide you with answers. We may analyze usage patterns in aggregate to improve our service, but we never share individual questions or personally identifiable information with third parties.